ServeKei Privacy Policy

ServeKei ("ServeKei", "we", "us", or "our") is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it.

Information We Collect

We collect information from you in a few different ways:

Information you provide directly: This includes information you provide when you request a quote, book an appointment, contact us with a question, or leave a review on our website. This information may include your name, phone number, email address, vehicle information, and the specific detailing services you requested.

Information collected automatically: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, and the referring website. We may also collect information about your browsing activity on our website, such as the pages you visit and the time you spend on each page.

How We Use Your Information

We use the information we collect to :

Provide, operate, and maintain our services

Process your requests and bookings

Send you appointment confirmations and reminders

Respond to your inquiries and provide customer service

Send you promotional emails and marketing materials (with your consent)

Analyze how you use our website to improve our services

Sharing Your Information

We will not share your personal information with third parties except in the following cases:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

To comply with legal or regulatory requirements

In the event of a merger, acquisition, or other business transaction, we may transfer your information to the new business owner.

SMS Privacy Policy

ServeKei may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: We may disclose Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and as required by law.

Your Rights

You have the right to access, update, and delete your personal information. You can also opt out of receiving marketing communications from us.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Please note that you can opt out of text messages, by replying STOP. The frequency of messages may vary and data rates may apply. We do not share or sell your information to third parties.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contactus@servekei.com or (469)-949-6065.